Privacy Notice

Last updated January 3, 2026 

1. Introduction

Black Door Solutions ("we," "our," or "us") is a technology company specializing in cyber, AI, and emerging technologies. This Privacy Policy describes how we collect, use, and protect your information. By using our Site, you consent to the practices described in this policy.

2. Information Collection & Sources

We collect information through the following methods:

  • Directly from You: Information provided when you register for a membership, fill out a lead form, or purchase services.

  • Automated Collection: Technical data such as IP addresses, browser types, and usage behavior collected via Google Analytics and AWS logs.

  • Third-Party Processors: Transactional data facilitated through Stripe and CRM/Marketing data managed via GoHighLevel.

3. AI Data Usage & Non-Training Commitment

We prioritize the integrity of your data within our AI workflows:

  • No Training without Consent: We do not use user-provided data, comments, or profile information to train or "fine-tune" our proprietary AI models unless governed by a separate, fully-executed client or partner contract.

  • Third-Party AI Tools: We may use third-party AI tools for service delivery. We do not permit these third-party tools to use your data for their own model training.

4. How We Use and Share Your Data

We do not sell or share your personal data with third parties for their own marketing purposes. Data is shared only with our service providers to the extent necessary to run our business:

  • Hosting & CRM: GoHighLevel and AWS.

  • Communication and Collaboration: Microsoft 365.

  • Payment Processing: Stripe.

  • Analytics: Google Analytics.

5. Data Retention Policy

  • Account Data: We retain your account and membership information indefinitely to provide continuous service until you submit a formal deletion request.

  • Transactional Records: Data related to financial transactions is retained for a minimum of seven (7) years to comply with legal and tax obligations.

6. Sensitive Data & Minors

  • No Sensitive Tracking: We do not track precise geolocation, biometric data, race, or ethnicity.

  • Age Restriction: Our Site and services are not intended for individuals under 16 years of age. We do not knowingly collect data from children.

7. New Jersey Privacy Rights (NJDPA)

As a New Jersey-based business, we comply with the New Jersey Data Privacy Act. Residents of New Jersey have the right to:

  1. Confirm if we are processing their personal data.

  2. Correct inaccuracies in their data.

  3. Delete personal data provided to or obtained by us.

  4. Opt-out of the processing of data for targeted advertising or profiling.

To exercise these rights, please submit a request to [email protected] .

8. California Privacy Rights (CCPA/CPRA)

We do not "sell" or "share" your personal information for cross-context behavioral advertising as defined by California law. In the preceding 12 months, we have collected categories of identifiers (name, email, IP address) for business purposes only. California residents may request a report on the specific pieces of information we have collected by contacting [email protected] .

9. Notice to EU and UK Residents

For the purposes of the General Data Protection Regulation (GDPR), Black Door Solutions acts as a "Data Controller" for the personal information we collect. Our legal bases for processing your data include:

  • Performance of a Contract: To provide the advisory and development services you have purchased.

  • Consent: For our community sections and marketing communications.

  • Legitimate Interests: To secure our Site and analyze usage patterns. You have the right to lodge a complaint with a supervisory authority and the right to data portability.

10. Security

We leverage the enterprise-grade security of AWS, GoHighLevel, and Microsoft 365 to protect your data. While we strive to use commercially acceptable means to protect your personal information, remember that no method of transmission over the Internet is 100% secure.